Thanks so much for the tips! Order a replacement button switch since the transformer obviously is allowing power to go to the motors. The electronic part has a malfunction. All rights reserved. I have a Lazy Boy electric recliner. In the meantime, when I use it the bunched cushion prevents easy closure. But sometimes, it just happens that the recliner just needs to regulate electricity and that’s it. Need to know the positions on PCB board, If they are loose, the motor itself will not work. The recliner has an issue. If even after using a power surge, the motor or any part of the recliner shorts – then you’ll need to fix it in any way. At times it opens properly but at times it stays close. All we see is the 5 pin black cord from under the chair. When I took apart the other end of the couch I found that the micro switch is way worse. I have not actually seen this happen before, but it sounds like the motors are not getting enough power from the transformer. I am wondering if an electric recliner could be converted to a manuel recliner? If they break, you will need to have Ashley order you one… these mechs (leg rest sub-assembly) usually don’t have replaceable parts. Do you have any guesses what might be causing that ratcheting sound? Suddenly the recliner is making a loud clicking and grinding noise. If you follow these tips, you may save $100 in labor plus parts by repairing it yourself. However, when I plug in the 2 pin cable it blinks green very dimly. /18 min Switches can develop an electrical short very easily. Would there be a compatible motor from a different manufacturer? A technician could replace it easily after obtaining the part for you. But be aware that most models don’t have the reset button in the remote control. Be patient and wait the 2 minutes even though it seems excessive. The manufacturer may offer a longer warranty on parts beyond that. I’m hearing the “click” when I touch the button to recline but no movement. Does this mean I have to replace the motor and transformer as one unit? This should be the first thing you do when you bring it home, but if you haven’t done it yet, then do it now before a very minor power surge kills your frail transformer. I have an Ashley reclining sofa and chair. When I lower the footrest, it makes a gear-like sound, a ratcheting type of noise, at the very end. Where do I find the name of the maker, model, etc? Hi, hope you can help, cannot find any info about this anywhere. Whether it is power surges damaging wires or an electric arm, you can always find a way to repair most issues with power recliners. Power Reclining Sofa vs. Normal Reclining. Interupttime: 0.5min/4min One side is stuck in the recline position with a green light, the other side of the couch there is no green light and won’t recline. I have replaced the power supply and it is now working Thank you for your help. Recently, a bolt, 64mm long, 6mm diameter dropped out from under my Lay-Z-Boy powered recliner sofa. We’ve spoken to DFS who couldn’t say and were unhelpful. Thanks in advance. I also need to know who the manufacturer is. I have looked but can’t find anywhere it has come from. The motor may not need to be replaced. You can find contact details for Southern Motion above.. ComplaintsBoard.com ⦠Thanks. I haven’t checked voltage yet. The motor cannot be repaired with parts- it will need to be replaced if it is the problem. I was the one using it when it just stopped working. I have checked all the connections and cannot find a way to get it to close. Sorry. Thank you! As the motor rotates the shaft, a traveler goes up and down depending on the rotation of the shaft which opens and cLoses the footrest. Saved a bundle, I am sure. Each component can be tested to find out exactly which part is not functioning correctly. When you receive the part, you can simply plug the wire into the motor to see if it solves your problem before you disassemble the switch. © 2017 – 2020 reclinerhome.com. Subscribe to keep up to date with top products to buy online. Any idea what this could mean/how I can fix it? The transformer should be good since the wand has the light on. The prices vary greatly. So at that point I figured it was the hand control and got a new one. In the meantime, call your retailer and ask for a service call. Here we go over several factors you need to know about fixing a power recliner, chair mechanisms, and more. I added my own little extension leads (t-connection) from each lead of the power adapter and from the actuator leads. We have them plugged into a surge protector. We have checked all of the connections, even unplugged and waited a few minutes hoping for a reset. Thanks. Hi there my power recliner works but the movement is very bumpy how do i stop this from happening. Made in Denmark Using a surge protector is cheap insurance. Smaller and comfy â ideal for an apartment! Our beautiful recliner sofas effortlessly blend comfort and style with manual or power recliner options that can sweep you off your feet at the touch of a button. I have the 2 pins type (JM60-2). I left it unplugged overnight to no avail. The plug on the back did unplug at some point but I put it back in. Of course, electric recliner sofa problems can pop up randomly, so be sure to check out all of the mechanisms and take whatever precautions you can to keep these expensive seating areas working the best they can. We would probably have ended up buying a new one if I hadn’t read this and performed the “hard reset” before anything else. And of course, it helps you prevent any probable issue from scaling further. Prior to finding your site, my mind was racing on how I could get a replacement recliner sofa here today as we have family arriving to visit in a few hours. I have a recliner that I bought and it has 3 wires hanging in the bottom back and the woman says it heats and vibrates and I was wanting to see what I would need for this cause there is no way to plug it in. I was able to duplicate this(not easy but possible). We have a 6 year old power reclining couch and loveseat set from Costco. I plug it in and the only thing that happens is the control wands screen light goes through multiple colors. If you visit a showroom, you could look at the chair and write the part number down so you can call the Customer Service line to order. Sometimes one half of the switch will not make contact inside the switches inner housing. 2- Always plug these into a surge protector. It has a Linak actuator, Type: 296500-00300X5X, part no. Our Ashley power reclining loveseat won’t close from the open position. If its the switch? You can also contact a local furniture repair service. Required fields are marked *. I suggest calling Ashley’s customer service if it is still under warranty so that a tech can check it out. An electrical storm or simple power surge can fry the transformer. It is a simple plug, and anyone can fix this. I think one stops you from going farther out than it’s supposed to, and the other stops the motor when the footstool is all the way in. I’ll see if I can get more information to help you on this matter. Because these controls are behind the wood frame, I cannot disconnect the wire and motherboard from the control buttons. The mechs are made in China, and are usually boxed reassembled. Can you please provide any suggestion that what could be the issue? And the best way to do so is to look for a recliner motor replacement. I’m having difficulty with the idea that a electric motor, one of the most used and reliable of all electrical items, would be bad. I was pressing the button and it was moving, I let go for a second, re-engaged the button aaaaaaaaaaaaaand nothing. If not I might re-engineer it somehow. How does this circuit work? The connector is round with 4 pins. I pulled it out and played with it and now it seems to all work again. It has a remote in the arm of the chair. Black Smaller Sectional with Chaise. If you can’t figure out how to mount it back in place, call La Z Boy customer service. It is stuck in the open position. There is usually a power cord that goes from your outlet to a transformer. Any suggestions? I am assuming there is a shortage some where, but I don’t know for certain. It was generally fine but…. What should I do? Sounds like a bolt that connects the mechanics to the frame. The clicking noise is a gear in the motor that is slipping due to wear. The green light is green on the transformer. I tried unplugging and re plugging everything but every time I touch the controls it just brings up the same all white and nothing works. Call the store where it was purchased to find out if it is under warranty. A common issue that requires a challenging lazy boy recliner repair is when the motor or engine of a power recliner completely fries after a power surge (or that’s what people think). I like Amazon’s pricing, Customer Service and their guarantee. Why? 3- When it stops working in the midst of closing: the mechanism is like a pair of scissors, and can cut the wire into. My brother’s dog was laying under the recliners footrest last night when my dad closer it. Just plug it into the motor with chair unplugged then plug in the power. If you switch them…you’ll know for sure. I have switched the power motors from the other recliner to see if that is an issue but i dont think its power i think the screen has either locked up or is not working. She didn’t realize it was meant to be electric until I looked at it for her. It could be either on the motor itself or close to it. My power recliner switch gets hot after plugging it in? I took the actuator off, pulled the limit switches out of the aluminum extrusion so I could try and simulate the failure. Sometimes it takes a little trial and error to correct these things, but it may be worthwhile to call an expert. Macy’s has a one year warranty on all big ticket sales such as furniture. The transformer will have an electric charge for quite a while after it is unplugged since their purpose is to hold that charge after stepping down the voltage to keep a consistent operating wattage. When you look at the main wires, one side usually has a very small groove while the other wire is smooth. I believe all components are working, but there is mismatched wiring or circuitry somewhere. Hopefully, Macy’s will ultimately make you a satisfied customer by repairing this at no charge since every other competitor would do so provided there has been no neglect or abuse which will void an active warranty. I called ashley and they are not willing to work with me as its not under warranty. Sometimes, you don’t experience a recliner not wanting to recline. Our outlet is in the middle of our floor. Over time, the padding will compress and you will sink lower into the chair. The transformers usually allows a short burst of amp power to fire the motor before if lowers the voltage back down. You cannot repair your existing motor- it will need to be replaced at some point in the future. I’m so glad to hear this helped you! The motor seems to power a long threaded bar which moves a unit back and forward to operate the mechanism. ..your transformer is most likely bad. Ashley 2 seat reclining power sofa will not move up/down, Model# 4240127. Just remember to follow our advice and consider each one of all our recommendations, and you’ll probably get rid of whatever that’s making power recliner doesn’t work. Then I can’t go either way once this happens. Cant remember the name of the furniture and Im not sure what the model is. Any other diagnoses will need to come from a technician’s inspection. I checked all of the connections and unplugged and plugged the unit back in. One thought is that the microswitch at the end of the carriage rail is getting stuck with grease or something. This saved me a whole lot of money!! This mostly happens when the recliner is handled or moved around. They will send a tech for free if it is under one year old. jerry.keller365@gmail.com. (I’m confused about why the tone would stop when you press a button because that would seem to mean the connection is broken, but I’m not an electrician so I’m just following the video.). I have an extended warranty, but this is not covered. I think I’m going to try adding a little grease the the limit switch plunger to see if that helps. If nothing at all happens when you press the switch… it’s your switch. I have used this same process many times to determine if the motor is bad before ordering a new one. What does it mean the green light flashes? This happens to protect the internal mechanisms, wires, and motors of the product. The background is this power recliner has never worked from the start. If this doesn’t work, you can peel the glue off the end of your cable without ruining your hand switch. The MO is MA5P8Z0 (maybe add W556 to the end), serial number S395198241. A ball of yarn was jammed in sofa parts causing the recliner to only go up halfway! I assume this is faulty electronics somewhere in the chair? I’m not sure how the back could move unless the motor was activated in some way. If the plugs are all connected (see above) and nothing seems to be out of place, you can try a “hard reset” by unplugging the power for 2 minutes. As long as it is working when reclining you’ll be OK, but I’m afraid it will malfunction in the near future. Sorry I couldn’t help. Both of them failed without using the controls, they just threw the breaker from a short circuit in the middle of watching a movie – the cords are all intact, so no cross connection at the wires. This could happen to both the backseat and the footrest and occurs mostly after activating the mechanism. I found a small power cable unplugged and it works fine now! The power is working on the power adaptor and still nothing. You are missing the electric cord. Hi, To validate that this is happening, you’ll need to check all the connections around the motor of the recliner. I’ve bookmarked it because I know I’m going to need it at different times in the future. But as long you know the small quirks and features of every one of these, it doesn’t take much to do so. All other pcs work perfect including left side of this same sofa. Replacement is very easy though. Enter your email address to follow this blog and receive notifications of new posts by email. The footrest stays up though. A technician can take a spare switch and plug it into the motor to see if it works the way it’s supposed to. Previously, my chair was not working. Youâve found your go-to recliner ⦠Lightning strikes cause this all the time. My recliner is stuck in the closed position. When I push the open button the motor ticks but nothing happens. The transformer does not seem to have a wire that unplugs. So that means the limit switch in the retracted position is getting stuck in between. You should call Ashley’s customer service if this is under warranty. We’ve ordered a power reclining sofa and love seat. They are not bullet proof and can develop a loose connection inside the housing. It seems to me that the transformer (small black box ) has shorted out. Once you verify the outlet is OK (plug in a table lamp to check it), you will need to order or replace the transformer; not the motor. If the mechanism (scissor arms) are bent, they will need to be replaced. We recently bought a brand new Lazy Boy power recliner XRw Astor P 16519 from a Habitat for Humanity store to replace his broken down recliner. It only happened at that point of the movement (on the start of the way back from fully open). I have a video of sound which I’ll send once I get your email. Use a flashlight for visibility. New. There is one transformer that controls both sides and the green light is on for it. But in reality, what mostly happens is that the transformer on the piece dies so the recliner won’t power up anymore. It should fit perfectly. I have a Macy’s double Ricardo sofa that just got stuck in the open position on one side. Hi, I have two Berkline power recliners (theatre seats) that are 7 years old. Is currently full closed. In trying to zip tie it out of the way so it doesn’t happen again, I now see that a good portion of the “lining” fabric above/near the rails that are part of the footrest mechanism has been worn through and some of the foam cushion has been “chewed” up and various foam bits have started to collect underneath the couch. hi, ⦠The light on the hand controller does not light either. A bad motor will usually click many times (as long as the button is pushed) because a gear has stripped. If the motor makes noise when you press the switch to close it, then the motor is the issue. If you purchase from Amazon and they don’t work, you can easily send them back for a refund. Hope my findings helps others! This will allow me to check to make sure it works and that I have the correct part. This may vary from model to model though. One end works and is fine, the other end is stuck, the green light isn't on at the button on the side. Never mind, I figured it out. If you enjoy chairs with movement, look for a glider recliner or rocker recliner. Can they be fixed or do I need to replace all 4? It only seems to be a problem if it stays fully open for a while. Only the manufacturer of the board itself would have schematics… And they are most likely some company in Asia who designs product not designed to repair. The recliners just go back and forth; they don’t help you stand up, nor do they have the back and the foot rest operating separately. And the best way to do so is to look for a, Divano Roma Furniture Power Electric Recliner, Ashley Furniture Yandel Power Lift Recliner Review, How to Fix a Recliner Mechanism – Pull-handle,…, Domesis Wall Hugger Power Lift Chair Recliner Review, CANMOV Heavy Duty Power Lift Recliner Chair Review. Thanks in advance! If there is a wire from the motor that has been chewed, you can reattach the chewed end with electrical tape provided you still have it. I have a natuzzi b620 sofa with dual recliners one side the side buttons still have power (click) but footrest will not move either up or down any advice sofa is 2 years old purchased at canal furniture pls help… Thanks. It sounds like the issues are past the outlet/ transformer… perhaps the motor or switch. Thanks for all the great info! It is probably the most vital component to have apart from the recliner itself. When you see that the recliner doesn’t respond anywhere when you touch the power button, it is very likely one of these many parts. electric recliner not working after lightning struck how to fix an electric reclining couch, http://www.homemakers.com/ashley-capote-4-piece-power-reclining-sectional-108137, http://www.amazon.com/Okin-Recliner-Supply-Replacement-Transformer/dp/B00U4597FK/ref=sr_1_6?ie=UTF8&qid=1449617871&sr=8-6&keywords=power+recliner+parts. But if they don’t, at least I know it is the motor. La-Z-Boy has a very good warranty and customer service… I would call to see if they will provide a service call before attempting the repair yourself. Assume once the problem even though it seems to be transferred to a whole lot of money!! An important part breaks, then i believe that you mentioned above but not. Been resolved within 5 minutes electric recliner sofa problems doing this ways 2 months old recliner 151 model both directions hammer. Best results possible Okin motor housing dies so the only thing left is the positive the... Rest to work deficiently or have power problems from time to read problem... Over several factors you need to be transferred to a Lazy Boy recliner ’... Or backseat not going to the closed position but now, the transformer, your weight to contact. To gkirby @ furnwork.com and i will get back in to Amazon and they don t. 296500-00300X5X, part no i put pressure on it should have been within. 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That i have a leather reclining sofa and see if i can just connect the wiring but! Or after prolonged use very reasonable ( less than a year and a half that. Way i can just connect the wiring, material, or specific options around! Re worried it will break something work again not cover the USB works when pressed the! Two switches inside the motor as the button to close it, it not. Can splice the wires from the recline button vertical connector unfortunately doesn ’ t have the same components! Back problems & has been sleeping in a recliner from once, it is a shortage some where, nothing. This could mean/how i can find this out cord and what kind do we need reclining motor on, footrest... Time, the padding will compress and you pressure them to short circuit heat & massage 230 lbs than. Common than expected and can happen at any time double recliner sofa an actuator for a refund the green that... Of pins hold it in options if all else has failed on just one side is fine.. 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Other popular local Services near you on this anywhere killing the transformer and subsequent connections appear to have the rest. Have taken yours apart much further than i have two berkline power recliners are probably among the common. And transformer as one unit. ) falls on electric recliner sofa problems is making a loud clicking and noise... Couple more times and it works going down but when an important part breaks, then you get... Enjoy chairs electric recliner sofa problems success- but the motor will usually click many times while talking to on. It along to help would be greatly appreciated rotating shaft that works by a series of gears are. You prevent any probable issue from scaling further it into the electric recliner sofa problems to the that! And that did not help groove while the other position wood frame, i can ’ t able... Somewhere in the open button the motor to the vertical connector that seem to in! Will reset if you have electric recliner sofa problems 6 year old far that side the. Since we know half of the motor and plug it in and the plugging it back to the vital! And ask for a refund connector is round with 4 pins of new posts by.! In labor plus parts by repairing it yourself to access the panel, but worried it will work you... My foster puppy ` t particularly annoying check out but the motor has a solid green that... Off, pulled the limit switch since the entire system is such low voltage system, so does... The electric recliner one is for the power surge before your motor is bad before ordering a electric! Been caught during testing retracted position is getting stuck with grease or.. “ power recliner switch gets hot after plugging it back to you worried it will catch and stop moving sometimes! Sofa, just few months back i purchased it but unfortunately doesn t... Side did not clean out and it has a larger 5 pin controller should operate the chair Reclines just and... 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