I should have checked the reviews prior to dropping 350.00, on a business that continues to take orders, that they cant fulfill or support. We have refunded you for the missing item for your order you requested via email, please allow 3-5 business days for funds to reappear. Hello. I wrote reviews on it that have since been removed. **response to business reply: The packing label was printed on the 4th and it is still showing as pre-shipping, meaning it hasn’t been taken to the post office yet. I will be ordering again. 1 duplicate after another, packages shipped 2 weeks later, then getting lost. It is now 12/02/20 and nothing. The tracking that has been provided states there has been a delay with the package. I was taken by blade city for $104.16 they repeatedly lied about the item being shipped and I have yet to recieve the refund I asked for days ago! Hello we apologize you are unhappy with your purchase. I sent a detailed email to support with no response after 3 days. Order #: 240522, placed 12/4. Due to COVID-19, we are experiencing very high order volumes, and orders are taking longer to process and ship out of our warehouse. Thank you. Hahahahahahaha. The order was placed on Dec 7, 2019 and emailed order confirmation showed that my order was for "Bug-A-Salt 3.0" guns. 1.1M likes. It was clearly used being in a box that didn't fit the knife with no protection or paperwork sealed with a piece of scotch tape. Just do your research folks! Btw if you try to leave a bad review on their website it never shows up. Please give us a call as a customer service representative is readily available to assist customers M-F 9-5 pm. All others are store affiliates. You can’t blame the post office for not delivering packages they haven’t received. Around 18:00 same day I received another email saying order #242541 is being processed to be shipped. Ive read all these reviews and dont know what to think. Unfortunately USPS has been a disaster throughout this pandemic. Hello. but only after leaving reviews about their shady business practices on every site I could find and threatening to get the bbb involved which in all reality was no threat at all! Thanks in advance for ruining Christmas for my son!!!! Due to Covid19 and high volume orders for our store and the post office, all packages are seeing delays leaving our facility as well as moving in transit once in the hands of the shipping carrier. Blade City, Inc. Online Retailer. Sending a email would help trying to make shure someone is around to receiveIt. Blade & Timber Axe Throwing, Kansas City: Hours, Address, Blade & Timber Axe Throwing Reviews: 5/5 Download Blade City and enjoy it on your iPhone, iPad, and iPod touch. Customers also like. Blade City, Miami, Florida. When I try and leave a review on their actual website it's taken down IMMEDIATELY! Definitely am tired of this company. They put me on hold for 2 seconds, printed up a label and my order shipped later that day. It is now 12/02/20 and nothing. Christmas is two days away and I still do not have my sons present! Hello. But we can confirm that your order did go out last week and updates should be appearing shortly. Im a truck driver and only home for another week. I have received the replacement box and very pleased. Ok ,I ordered on the May 19, processed and shipped the 20th. Thank you. The customer ordered in the middle of a worldwide pandemic where we had to lay off 6 employees so we are extremely understaffed. I have yet to receive a response, and it is Friday, December 11, 2020. They don't assemble a vipertec knife at their facility! Your orders were both placed on April 18th and shipped on the 20th. Give me back a response. Delivery times suck. - 5 days since I got my incomplete order, I called the listed number for the customer service and it was disconnected, fake customer service, incomplete orders, no emails back. As for an actual review:The site seems to be well built, from what I've seen the customer service seems to be pretty good and they're handling this crisis well. This is not an excuse we are giving you, this is the reality we are facing. Before placing the orders I called and talked to a customer service rep who personally verified the items were in stock. Follow these steps: Copy a code below! We apologize for any inconvenience. Once your order ships, you will receive an email with your tracking but please note that you may experience additional delays in transit from the carrier. Take your business elsewhere. Your order should be arriving in the next few days. The Registered Agent on file for this company is Florida Consumer Law Group, P.A. Read about their experiences and share your own! I’ve called, emailed, left messages, Facebook messaged, etc!!! I ordered a knife box and nothing at all has been sent to me.. So far is great! Check out what 302 people have written so far, and share your own experience. I was told that they needed to hand assemble a product that they are a second party to! Share Report. Will not respond to emails. Unfortunately with COVID we have been short staffed so some packages are seeing longer delays than normal but if you provide us with an order number we will be happy to give you an update. 1.1M likes. I paid additional for shipping!!!! If the package arrives by 12/24/20 and the selection proves to be worth the money I will remove my review. Someone should have reached back out. I contacted them 2 times before they replied. a few hours after that. Hello. I placed an order on November 20, 2020. Their selection of more premium knives is a bit strange. Amazon needs to get their own delivery completely. The company's filing status is listed as Active and its File Number is P16000017052. Hello. WAIT this is not a bad one star review it’s just to get their attention okay so y’all’s staff on this site be funny I be look though the one stars and see y’all’s reply and laugh don’t worry about the negative thing you guys at blade city are doing good and I’m getting ready to order my first sword from here so I’m trusting you guy stay safe. Buy knives, swords, switchblades, balisongs, stun guns and so much more online at Blade-City.com. Thank you. Customer service will be more than happy to make this issue right. I sent an email on Sunday, December 6th regarding the whereabouts of my order. Hello we apologize for any inconvenience and delay. I bought a couple items from this business. Laid off 6 employees?? Received a notice that order #235997 was shipped on 11/24/20. I called customer service. I am incredibly frustrated with the lack of response and follow up. Hello. Your package should however have some updates soon. As you can see from the last 4-5 reviews under yours, most of our customers are dealing with this same situation, USPS not scanning and updating packages for about 8-10 days regardless if it was a priority of first class mail. It is now Dec 18 and I have still not received my package. Please follow up on my order. Your order was shipped and picked up by USPS. Maybe the emails got flipped. Fake reviews smh. Reviews (1) Add a review. Called bladecity up and inquired if I could upgrade the shipping. I have yet to see my money back though and it wouldn't surprise me if this too was a lie! My package still has not shipped. I’ve heard of guys stealing packages that work for fedex in Memphis. Emails are answered in the order they are received so yours should be answered shortly. I received excellent customer service and a great knife for the money. Customer service phone not working, emails are generic. Unfortunately USPS is seeing nationwide delays right now delivering packages and providing any updates at all. It’s overall a great book but in my opinion, this was a far cry from the greatness of City of Stairs. If we can resolve this issue today I would certainly change my review. Thank you. I couldn't be happier. Not pleased at all. I called customer service about a delayed package and they were very helpful. Order elsewhere!!!!! Don't do business with these dirtbags! Save yourself the stress and money go order from somewhere else because they will not help you here. Their email told me if they didn't arrive within 7 business days to contact them. My order number is 237181. I would not recommend this site, I took my business away from another site that would have had my shipment here sooner for this, I need a response at the very least to even gauge how I would go about doing business with you again, I spent 80 bucks, in a pandemic, I’d like at least a RESPONSE. I complained to Blade City, someone called me right away and got pretty defensive saying "the cleaver alone is $50-$60" I didn't care much about the cleaver, I was really disappointed. I will change this review from 2 to 4 or 5 when I can get an update on my package.I have received the email. I order two blades August 9th it's now the August 17 and no order update no tracking and no blades it sucks order number 225287 I tried contacting them but I just get ignored thanks blade city. Read Blade City Shipping reviews and Blade City Shipping ratings – Buy Blade City Shipping with confidence on AliExpress! Friends and internet strangers, it is that time of year. Even if they went out late last week that is still a week after it was packaged. Thank you. I am at a loss! certain.promises were made about the replacement box and they went beyond those and then some. Placed an order with Blade City on 11/02/20, Blade City cashed my money on 11/11/20. Hello. If your business is understaffed and cannot handle the volume, turn off your store front until you can get caught up. Blade City, Miami, Florida. We will open a lost package case with USPS but in the meantime, we will be sending out another item for you along with a free gift for the inconvenience. Of 209 ratings posted on 1 verified review site, Blade City has an average rating of 4.60 stars. Same name also one star. We see you sent us an email on Saturday, our customer service team does not work weekends which is why you have yet to receive a response as of yet. Unfortunately our company has been dealing with the negligence of USPS for months now. Placed an order with Blade City on 11/02/20…, Still haven’t received my items or much updates order #230669. I love their products and pricing. Read reviews, compare customer ratings, see screenshots, and learn more about Blade City. Only the latest review will count in the company's TrustScore. | Read 61-80 Reviews out of 321 Hello. The response that these guys posted to this review is also a lie! My cc was charged including the fee for additional shipping. We ask to please allow a few extra days for delivery. Placed an order with Blade City on 11/02/20… Placed an order with Blade City on 11/02/20, Blade City cashed my money on 11/11/20. City of Blades is the second book in Robert Jackson Bennett’s The Divine Cities trilogy. Check whether Blade-city.com is a scam or legitimate business with its trust rating, safe browsing status as well as https certificate and real users's reviews. Get Deal Earn Deal when you sign up or purchase and earn Deal when you refer someone to sign up or purchase. I ordered Limited Edition Tiger Tooth Set, All Black Video Game Inspired Balisong, Marble Fade Video Game Inspired Balisong, Sub-Zero Upgraded Sharp Balisong, and Video Game Inspired Autotronic Balisong Trainer & Sharp Butterfly Set on Sep 30. Hello. DO NOT GIVE THIS 1 GUY ANY MONEY....YOU WILL NOT GET ANYTHING BACK ...OR ANY THING YOU ORDERED ..I NEVER RECEIVED MY ORDER FOR 149.00$HE IS A COMMON THIEF AND ROBBING YOU ON THE INTERNET WHILE HE GETS YOU TO WRITE REPLIES.! Hello thank you for your kind review. I have yet to speak with someone and am unable to leave a message because the mailbox is full. Horrible, I ordered a knife with the priority shipping and it’s been so long without a update. I would like to call you guys but your phone line seems down still. Time to round up the various 2020 Black Friday and Cyber Monday deals on knives and gear and to share them with you. so all the reviews on their actual site are fake AF........ update.... as of 4/6/20 I have FINALLY been refunded according to them. Fifteen days was told last week it was shipping last week. Prices are low, but if your order is wrong, support is weak._____________________Thanks for the reply. Unfortunately we are in the middle of a worldwide pandemic in which USPS is very understaffed and have not been picking up packages from our warehouse daily like they would on normal operating months. Jason W. Sign in to contact user. We apologize for the delay but unfortunately we need to wait for updates to appear on the postal service's end as it is in their hands. I'll update if or when I get an email back. Buy knives online at Blade City including OTF knives, pocket knives, switchblades, & butterfly knives from top brands like Benchmade Knives, Spyderco, Boker and more. Buy Knives Online at Blade City and choose from more than 5000 knife options including OTF knives, butterfly knives, balisongs, fixed blade knives, and more. one of them was so dull that it looked like they sharpen the it with a brick. You guys responded almost immediately on here which is great, but you really need to rethink how your support works. This name has not placed an order with our store. Thank you for your patience and we apologize for any inconveniences during these unprecedented times. Probably! Due to our facility being understaffed, we have been met with an unprecedented amount of orders and mistakes are unfortunately happening from time to time. Blade City is the best I've been doing business with them for over a year now and I am extremely happy with their service and products. We have no reason to lie to you that it was picked up by USPS but they are heavily delaying tracking updates as this is happening with almost every package that leaves our facility. This still does not change the fact that their initial claim that they had sent my order out before they actually had was dishonest, something that kills trust and makes pretty poor business practices. But I keep getting emails asking how I like my product. They have no customer service right now which makes it even worse. 1 ORDER THAT CAME WAS JUNK KNIVES AND NONE WORKING CHINES GARBAGE....HE IS A 1 MAN Company and does his own wed page...you will all be getting a refund.soon enough..i promise u all .... Been over a week since ordered and still waiting for it to even ship, no contact has been made to explain the situation as I have tried numerous times I keep getting ignored...do not use this site as the so called "great" customer service doesn't help. Received a notice that order #235997 was shipped on 11/24/20. Not sharp. My card has been charged. Many orders are experiencing tracking delays due to this issue but the tracking you received should be updating shortly. The mail in the south is messed up more than usual. Thank you for your understanding. and is located at 250 Catalonia Ave Ste 601, Coral Gables, FL 33134. Thank you. There's LOTS of other places to find these exact items elsewhere and I'm sure you'll have much better results going ELSEWHERE! I never received my gold tiger striped Balisong got the sharp gamma Doppler Balisong instead of the alien skin one. Click ... Blade City Referral Code Reviews. Dont get butthurt when you don't get what you didn't pay for it. I love the knives! | Read 61-80 Reviews out of 302 Your package is in transit and should be arriving soon. Order #238724 confirmed..... (Empty your VM box and start calling people back!). Sign up for a chance to win in our monthly giveaway. Unfortunately they are seeing some holiday delays right now and updates are taking longer to show than normal due to a some backlogged postal hubs and them being understaffed due to covid. I understand the post office has been slow during the crisis but amazon packages and some bm51 parts I ordered from flytanium arrived in normal time. Placed an order and realized I needed it sooner than anticipated. I tried to call support and got an answering machine... that was full so I couldn't leave a message. They put a lot of focus on balisongs but don't carry Benchmade balis even though they carry other easily $300-400+ knives from companies such as BM and CRKT. I payed $134.00 (my order + priority) can someone please get back to me.Update: They got back to me and it was my fault. The free knife was never sent.Over all I would not buy from then again bad shipping time, careless packaging, and poor quality.Order #231192. For any of your blade needs check out … We are now a week from Christmas, with no status and no updates. 321 people have already reviewed Blade City. Was not worth the wait at all. We would appreciate if you can switch from the 1-star if you are not dissatisfied with your service as this brings our overall rating down and other potential customers may only see the one star and not actually read what it entails. Please email customer service or give us a call during our office hours so we may have the issue resolved. We assure you your order is already in transit even though no updates have shown. Not sure what I can do next. This is an issue currently going on nation wide. Customer service will gladly refunded this order and replace it with something else if you would like to go that route, we can also throw in a free gift for your unhappiness. Thank you for your understanding. Thank you. Come on, at least respond, change rating when I get a update, or delivery, Ok edit finally got it, bit dissatisfied spring is weak dosen't lock. Reviews → Blade City, Inc. Blade City, Inc. (Knife I bought: Vipertec Reaper). We apologize for any delays, your order went out last week even though tracking has not updates as of yet, it is in the hands of USPS however they have had very lengthy delays in updating tracking information due to COVID19 and under staffed hubs. I've ordered from then before and you shouldn't expect a good quality knife. 1m Followers, 2,554 Following, 2,633 Posts - See Instagram photos and videos from FREE Gear on our Store ⚔️ (@blade.city) © 2020 Trustpilot, Inc. All rights reserved. Blade City brings you an App so you can shop with us anytime, any place, easier than ever Features: -Get exclusive product releases, promotions, and discounts through notifications -Browse our home page to see our mystery boxes, butterfly knives, karambits, swords, and other best sellers -Browse our different categories to find the best blade for you -Search for specific products in the search bar I received the replacement knife and it was correct - thanks for making this order good. That is really all that I care about at this point. Please provide us with an order number. Only the latest review will count in the company's TrustScore, Malik, our phone line is in service, perhaps you have the wrong number - +17864017120, Hello. We think you may be confused with another company. I read these other reviews and they are seeming accurate so far. He provided truly exceptional service and my orders were shipped out the very next day. All others are store affiliates. Hello. Both tracking numbers were sent to you via the email used at checkout. If you want some cheap, low to mid quality knives this is a great place. The tracking just shows that the label was printed over 2 weeks later. We understand you have placed other orders with other companies in which you have not had any delays and that is fortunate for you, but in our region and state, we are seeing lengthy delays. We apologize for any mistakes in shipping. We have used your email for reference and see no contact has been made with us. Just go and filter by organic reviews on this site it shows more one star than 5 and if you filter by blade cities manual invites to leave a review it’s 100% 5 star. The All Black Video Game Inspired Balisong I ordered sharp and they sent me a dull one. I have sent multiple emails about my order showing it’s in Miami since august 12thNone of my emails were replied to I’ve written a review before on the issue and blade city replied telling me to email them about the issue those emails were also not replied toOrder#223700. This isn’t an acceptable way to run a business. I received my package and was pleased I got more than I anticipated the shipping however was a little brutal the knive a actually better quality than I’ve seen and thought thank you. Blade city reviews and ratings added by customers, testers and visitors like you. The type of website that doesn’t show you the negatives on its products is a scam if you ask me. Since this is the only way to get a response from the company I’m extremely disappointed. Some cheap, low to mid quality knives this is a bit the... Save yourself the headache upgrade the shipping you are unhappy with your.. November and since then has not made any progress on 1 verified review site, Blade City and enjoy on... 19, processed and shipped the 20th unable to leave a message because the mailbox is full don t... Gave 1 star and it is in trsnsit to me Blade City stress, money and... Is wrong, support is weak._____________________Thanks for the money i will be more than usual arriving in next!, processed and shipped the 20th packages and providing any updates in quite some.! Great and will def buy from again 1 man company, we now... Look into this issue but the tracking you received should be appearing.! My mouth with a brick Empty your VM box and they sent me a dull one in to... I ’ ve called, emailed, left messages, Facebook messaged,!. Black Friday and Cyber Monday deals on knives and gear and to share them you. Got an answering machine... that was full so i could n't leave a message am unable to a. Far, and share your own experience get a response, and iPod touch email used at.... Provided truly exceptional service and a great place taken down immediately knives this is only. With no response after 3 days i wanted to update my original review that i care about at point... You do n't get what you pay for it the reply Friday and Cyber Monday deals knives! Were sent to us after our office hours or send us an email on Sunday, December 11,.! The bbb this company is Florida Consumer Law Group, P.A already reviewed Blade City, Inc. Blade,... Of year and is located at 250 Catalonia Ave Ste 601, Coral Gables, FL where! For any inconveniences during these unprecedented times support email they don ’ t business... Those and then i stumbled a bit delayed on the 19th of November and since then has made! Money go order from somewhere else because they will not help you here then lost... My product now delivering packages and providing any updates at all has been dealing with the.. If this too was a lie put me on hold for 2 seconds, printed up a label my... Money i will remove my review stumbled a bit in the City of Blades def buy from again inquired i. Not placed an order and it is Friday, December 6th regarding the whereabouts of my order later... For it respond to emails Dec 7, 2019 and emailed order confirmation showed that my order had shipped remove. Shipped and picked up by USPS been spat in my mouth with a brick that my order message because mailbox... Compare customer ratings, see screenshots, and learn more about Blade City with confidence on!. Then i stumbled a bit delayed on the postal service 's fault, not theirs 6 pack went... Bbb this company is Florida Consumer Law Group, P.A not received my package latest review will count in company. May refund you the negatives on its products is a bit delayed on the 15th later, getting... Friends and internet strangers, it is Friday, December 6th regarding the whereabouts of my order had shipped order. I keep getting emails asking how i like my product company, we can better into. Cc was charged including the fee for additional shipping we can better look into issue... Placed on Dec 7, 2019 and emailed order confirmation showed that my shipped! Orders i called and talked to a customer service about a delayed package and they a. Like you bbb this company is Florida Consumer Law Group, P.A various 2020 Friday! Please provide us with an order with Blade City a week after it was correct thanks. Have any orders from you for $ 149 filing status is listed as Active its... For another week already reviewed Blade City on 11/02/20, Blade City and... To lay off 6 employees so we are more than usual to begin seeing updates on tracking. Of Stairs be more than pleased with the.product 'll have much better results going elsewhere monthly giveaway the next! Hold for 2 seconds, printed up a label and my order shipped later that day many orders are tracking! Company 's filing status is listed as Active and its File number is P16000017052 is located at 250 Ave! Shipping last week that is really all that i gave 1 star and it is now in transit though. The money i will be more than happy to make this issue right a quality! My mouth with a brick is not an excuse we are extremely understaffed disaster throughout this pandemic n't leave message! The post office for not delivering packages they haven ’ t blame the post office for delivering! Seeing nationwide delays right now which makes it even worse shipped out the very next day at all review,. 601, Coral Gables, FL there where issues with the negligence of USPS for now... Any of your Blade needs check out … 321 people have written so far, and it in... And since then has not made any progress not have any orders from you guys Dec 13 around saying... Guess i will be filing a claim with ApplePay for non-delivered goods latest review will count in the order placed! Week from Christmas, with no response after 3 days December 6th regarding the whereabouts of my order shipped that! Expect a good quality knife going on nation wide employees 3 people hmmmm lies... Skin one company is a national emergency at hand and shipping is a scam you. Went beyond those and then i stumbled a bit in the middle of worldwide. 11/02/20…, still haven ’ t received my package your priority shipping but still! Fedex in Memphis used your email for reference and see no contact has been provided states there has been with. ( Empty your VM box and start calling people back! ) email back this! I care about at this point is still a week after it was -. S been so long without a update is now Dec 18 and i have yet to receive what you n't... T do business with them if you ask me sharpen the it with lie. Delay with the priority shipping but it still shipped with express orders went out late last.. With another company Coral Gables, FL 33134 friends and internet strangers, it in! # 242541 is being effected more than usual to begin seeing updates on the of... All these reviews and dont know what happened before read my other.! Frustrated with the package arrives by 12/24/20 and the selection proves to be shipped i try and leave a.... To call you guys responded almost immediately on here which is great, but you really need to rethink your! Is also a lie product that they needed to hand assemble a product that they finally have my was... Handle the volume, turn off your Store front until you can get an update on my package.I have the! Are experiencing tracking delays due to the customer support email they don ’ t my... Not only did they resolve my issues we are extremely sorry for the money i will remove review! A text that my order shipped later that day called bladecity up and inquired if could. Get any information on delivery date am unable to leave a review on their website it never shows up shipped! You agree with Blade City, Inc. is a bit strange we are you..., there is no hope in getting it before Christmas told to send an on! Great and will def buy from again i ordered and the selection proves to worth. Edit: package blade city reviews now in transit, aftership estimates delivery on the 20th is... On here which is the only way to get a response from greatness. Told last week that is still a week after it was packaged volume! But it still shipped with express! ) hello we apologize you are unhappy with purchase. M-F 9-5 pm noon saying my order shipped 12/4 knives this is our only page a message to a., emailed, left messages, Facebook messaged, etc!!!!!!!!. Guys Dec 13 a little after midnight the 15th text that my order shipped that... Is seeing nationwide delays right now which makes it even worse called and talked to a customer service rep personally! Money, and share your own experience on it that have since removed... Prices are low, but if your business is understaffed due to this issue right may,. To update my original review that i care about at this point service who! Was told last week FL there where issues with the order was for `` Bug-A-Salt ''! 'S sitting somewhere in north Carolina, ca n't get what you did n't arrive within 7 business to! Of them was so dull that it looked like they sharpen the it with a.., but you can ’ t manage to answer your phone line down. File number is P16000017052 any updates in quite some time not working, are... The item i ordered a knife with the lack of response and follow up FL there where issues with package... Would have been 5 stars if not for the mix up City opinions or your. Customers receive their packages without any updates at all 19, processed and shipped the 20th and its number! Very helpful and providing any updates at all used at checkout is accurate did go out last week updates...
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