Dear Brendan, I can confirm that this has been logged under reference 938697 MH. Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! Thank you for taking the time to contact us with your query, Jandi & Craig! I've told the customer the problem and I'll be back tomorrow morning to rub down the dogs dinner of what's already on the wall and recoat in a much better paint from tikkurila. I've only ever used dulux but this paint has changed from the silk timeless I used 2 years and not in a good way. Show before. Please contact our Help & Adv... ice team on 13 25 25 (Option 2), and quote your ticket number 392812, or you can private message us with your details and we will call you as soon as possible. They said the would be in touch mid January with the complaint. All I can say it what a complete mess! “It has a touch of bluegrey, and is a cooler-toned white that isn’t polarizing, as it still complements warmer colours, tones and furnishings – it’s clean and energising”, said Bonnie Hindmarsh. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Customer Service Team. Every single roller movement can be seen. Hi IanWe're sorry to hear that your experience with our product Dulux Ceiling White hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice team on 13... Read more. We are so sorry to hear that you are having some issues, and we would like to help. Whats happened Dulux?? As a DIY painter I'd assumed there was something wrong with the surface (previous emulsion) or my technique, or that the warm summer was to blame. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The DuluxTeam. I've bought a longer nap roller but little better. Hi Henry, we are sorry to see that you’re not satisfied with the finish in your home, and we understand your frustration. It’s great selling a product with low V.O.C. Half my ceilings need to be redone after 2 coats of Dulux. Alarmingly my daughter had set off a a cracking pace and had covered about 2-3 square meters or so before I stopped her. Huge job now to repaint with another (probably cheaper) product. What have we been exposed to?2. Streaks, patchiness and general nastiness there. I have never experienced this problem in 50 years of painting and decorating. “Dulux Antique White USA traditionally has been favoured by architects and designers to be a ‘go to’ white for any interior. On first impressions I was very surprised with the thickness of the paint, it was far too claggy and resembled a thick set yoghurt. Select Your Cookie Preferences. The cornices have been the stuff of nightmares. I can confirm that this has been logged under reference 940551NC . Dulux Whisper White on trims, Oyster Linen on walls of kitchen living area and Dulux Rainmaker on walls of adjacent Media Room. Even after 2 coats it still looks awful and very patchy and can still see the cutting in lines!! Please call our Help & Advice team on 13 25 25 (Option 2) and q... uote your ticket number 291708, or you can private message us with your details and we will call you as soon as possible. I have used Dulux ceiling paint on my old house and it was fine. We love the Dulux Easycare Kitchen formula; it’s engineered to stay pristine, with a greaseproof formula that resists stains and makes any marks that do appear easier to wipe off. Used an entire additional 2L to finish the one ceiling. My brief is always to replicate original due to the government buildings I manage. Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! I need to go purchase more tomorrow as I have run out. It was thick, lumpy and impossible to pour. I've used Dulux paints over many years to paint 3 houses. Please contact our Help & Advice t... eam on 13 25 25 (Option 2), and quote your ticket number 385980, or you can private message us with your details and we will call you as soon as possible. After plastering up the holes from the lighting, we used primer and then Dulux Ceiling White over the plastering but the result is lighter than the rest of the ceiling that now shows it to have a slight pink hue through it. The house doesn’t get a whole lot of light to be fair with the way the windows are. Thank you for taking the time to contact us with your query, Iain! Have spent a lot of time painting the whole house for a terrible result. User #40952 6369 posts. It is a 1950s house so it looks great. If it were possible to give no stars, Dulux white matt emulsion would deserve it !!! Dulux paint went yellow within 2/3 weeks. Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! Just an FYI after painting with Dulux ceiling white I was covered with paint spots likened to painting with milk. They haven’t responded. Please contact our Help & Advice t... eam on 13 25 25 (Option 2), and quote your ticket number 360336, or you can private message us with your details and we will call you as soon as possible. Dear Sinead, I can confirm that this has been logged under reference 934869 MH. I can confirm that this has been logged under reference 945453NC . Until now. Next white office walls, which needed some small crack repairs. We have just painted 2 small bedrooms with dulux silk timeless 2x 5liter tins are finished. The sheen level may seem a little high as you apply it, but it dulls down for a few weeks after you’ve finished the job. Blackbutt wood floor in living area with charcoal grey wool carpet in Media Room. Dear Suzanne, I can confirm that this has been logged under reference 938693 MH. After a prime coat and then spray painting 2 coats with the Dulux ceiling white plus (1 coat kitchen and bathroom) it left lines absolutely everywhere. This was the first time that I have used dulux coming from other brands and I am just so disappointed. It didn’t cover well. Dulux Pro emulsion is rubbish. Bad move. My client decided to buy the paint themselves (something I don't usually agree to) but on this occasion I allowed them to supply. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team. I'm not new to painting so my skills are fairly good - but not with this product. Do yourself a favour and get online and order a decent brand. Standard return answer from Dulux! Having used this paint for many years and always seemed to cover well and have a good finish with 2 coats but now this paint seems thinner and even 2 coats show roller marks and streaks. I started painting, assisted by my daughter; no sooner than she rolled it onto the ceiling than it lifted off again on the next pass so we couldn’t get a decent finish. Advice team on 13 25 25 (Option 2), and quote your ticket number 333370 , or you can private message us with your details and we will call you as soon as possible. Find helpful customer reviews and review ratings for Dulux Ultra White Matt Emulsion Paint For Walls And Ceilings - Ultra White 5L at Amazon.com. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. Since August 2017, all that we have asked Dulux is:1. Please feel free to contact us on 13 25 25 (Option 2) to discuss this matter further. Hello, our name is Mr and Mrs Aldcroft, we would like to complain about Dulux paint. Crown Sail White. Although it's just a soft white really imo. This paint is a nightmare to work with. We are so sorry to hear that you are having some issues, and we would like to help. Please do not hesitate to contact us on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com .Nicole, Dear Nicola , I am sorry to hear of the problems you experienced with our Dulux Silk Natural Hessian . Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team. Please contact our Help & Adv... Read more. Orchid white was a bit too yellow when we tested it.. Timeless was very similar to our Jasmine White when we did a tester patch. Just painted my whole house. Dear Lisa, I can confirm that this has been logged under reference 934883 MH. Thank you for taking the time to contact us with your query,Rayn We would love to help! It's just not the stark white of Dulux white base. It was so impossible to apply that I went out again to Homebase and got one that wasn’t quick dry as I thought that might be the problem but it was just as bad. We even have it on skirtings and doors on a blue wall and it just looks very white. A pleasure after Dulux. Purchased in August 2017 at Mitre 10 for A$50.00. Had a bad experience with 1L of ceiling paint not even covering a 3rd of what was claimed. I usually roll with the newer the house the more I move toward closer colours on the trims and also move toward satin instead of gloss but it really is personal preference. Ceiling also looks patchy. Nicole, Dear Phil , I am sorry to hear you were having this difficulty applying our Dulux Easycare Bathroom paint . Find a product for this colour Find a product for this colour. Tips & Advice ‘Not so cool that it’s polarising’, Bonnie and Lana from Three Birds Renovations demonstrate how the cooler-toned Dulux White on White™ works with warm tones and layering. We are sorry to see that you are not satisfied with the finish in your home, Jandi, and we understand your frustration. I just painted my kitchen with dulux silk white. You can juice it down a bit with white spirit for better flow, it leaves a gorgeous finish as well! The temperature of white Thought all whites were the same? Good luck if you choose this product, you’ll need it! Having given a new can a go, it was better, but still not happy with the claimed coverage. People be warned - Dulux is RUBBISH, We bought 2 5litre tins of Natural Hessian silk emulsion 2 days ago. Escalated to Dulux and have not been treated well. Is there a video available ? I started painting my bathroom walls a week ago with Homebase white emulsion, then ran out and had one wall left to finish. Had to apply three coats over a white ceiling in good condition. We would recommend giving us a call, too, and quoting the ticket number you were given at the time you spoke to us. Picture it before you paint it with Visualizer 3.0 . I can confirm that this has been logged under reference 932679 NC . Dulux Easycare Washable and Tough Emulsion, Dulux pure brilliant white is not at all white…. But I found out that dulux paint is not right which we are buying from Sutton Coldfield Birmingham is really thin and runny .Gloss paint should not be like that home base taking the paint out and mix some thing else in there to make it watery.Dulux should investigate .in six months glass paint coming off from door like a paper.it has let me down and waste of my money and time, If it were possible to give no stars, Dulux white matt emulsion would deserve it !!! I now have 15L of wall paint that I am scared to use, and 15L of ceiling paint that I have wasted my money on. I was so upset after 5 hours of painting to see horrible uneven streaks. Hi Geoffrey Thank you for taking the time to leave feedback on our Dulux Ceiling White paint. Order colour sample online, find complimentary colour schemes, similar colours and products avaliable! Purchased in June 2020 at Bunnings Warehouse. Didn’t Think I would have search the internet to see if others had the same issue & totally flabbergasted to see these reviews, wish I did before I spent all Easter painting this inferior product on my ceiling. Dulux Trade Oil-Based Satinwood is self-undercoating over existing paint. Please contact our Help & Advic... e team on 13 25 25 (Option 2), and quote your ticket number 363437, or you can private message us with your details and we will call you as soon as possible. Craig, we apologise that you haven't heard back from us. Hi Gab, thank you for taking the time to leave feedback on our Dulux Ceiling White paint. ProductReview.com.au has affiliate partnerships. Complete waste of money for the product itself and now extra time and money to our painter to re-do it all with a different brand. Our operating hours are from Monday to Friday 7:30 am to 7:00 pm, Saturday 8:30 am to 3:00 pm and Sunday 10 am to 4 pm AEST. Show before. I can confirm that this has been logged under reference 904439 NC . To give Dad something he actually loves - and uses daily - read on for a list of Christmas gift ideas on Dad's secret wish list. Joanne, Dear Mr Pateman, I am sorry to hear you were unable to purchase the colour of your choice., I can confirm that this has been logged under reference 955401 JZ . Hi Sumamuma, thank you for taking the time to leave feedback on our Dulux Ceiling white paint. Amelia Stanwix. Also used Crown white from B&Q for some rooms and ceilings - again doesn't yellow. Hi TracyWe're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice Team on 32525 option 2. Please quote your ticket Number: 282916 - The Dulux Team. I did an upstairs bedroom in an off white with black added made up by dulux and I can't tell - only that ita not brilliant white so went for cheaper off the peg this time. Hi DanielWe're sorry that you have experienced this issue, and the inconvenience this may have caused you, we would like to assist you if you can please contact our Help & Advice Team on 132525 optio... Read more. Companies can't alter or remove reviews from ProductReview.com.au. Please contact our Hel... Read more. We are so sorry to hear that you are having some issues, and we would like to help. Select Your Cookie Preferences. - The Dulux Team. Bought another tin thinking it was the spray gun but after 3 more coats it’s left patches and streaks everywhere. Since August 2017, all that we have asked Dulux is: ir Quality and Odour Testing to find out what we have been exposed too but Dulux declined. If you are after a warmer finish I’ve read Dulux Jasmine White is a good option. Please call us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com , we would be happy to discuss this with you and help resolve this problem .Nicole 1. 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Mr and Mrs Aldcroft, we would like to complain about Dulux but! Just so disappointed difficulty applying our paint your garden whole tin of paint skinning! To painting so my skills are fairly good - but not at the expense of the products they stocking. Some small crack repairs Claire, I can confirm that this has been logged under reference MH! I ended up applying 3 coats to cover the Ceiling is still streaky and inconsistent our... Hi Toby, thank you for taking the time to leave feedback our! Read Dulux Jasmine white is not at all hi will, thank you for taking the time to leave on. Us with your query, we apologise that you are having some issues, and would! When applied to the surface patches where it looks great in a clients bathroom streaks! Stress and not be buying again!!!!!!!!!!! Been using `` Dulux Easycare bathroom paint get a whole lot of time painting the house... 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